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If you have received any damaged or defects products, please contact
our customer services department (Tel: 852-2749 3325 or email:rnb@rnb.com.hk)
within 7 days after received the mechandise.
Please return to us
only with our agreement, otherwise, we will not handle your returns. |
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There is no refund on any confirmed order. |
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All goods must be returned in their original packaging and in
un-used condition within the agreed period of time. |
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Local
Returns: |
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Local returns must be handle at R & B office only. |
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Overseas
Returns: |
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We will
test your returned goods of the reported damaged and defects.
Returned products will be shipped through air parcel postage only. |
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Please choose the most reliable shipping method to return your
products. You will be responsible for any missing items or shipping
cost. The process of the return takes about 7 working days. |
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If the returned items are cofirmed with the damaged and defects
reported, we will then make arrangements with you to return the
goods for replacement. If we could not find such problem, the
original item will be returned. No exchange of other products will
be allowed. |
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