Support
Hotline：
2749 3340
Fax：
2397 3768
email：
rnb@rnb.com.hk
Customer Service Centre
Office Hours：
Monday to Friday 9:00a.m. – 6:00p.m.
Saturday 9:00a.m. – 1:00p.m.
(Provide phone / email and on-site support service only.)
Address：
Unit 1009, Global Gateway Tower,
63 Wing Hong Street, Cheung Sha Wan,
Kowloon, Hong Kong.
(Lai Chi Kok MTR Exit B1)
Tel：
2749 3325
On-site Support Service
If the problem you encounter is computer hardware or network related, and you are unable to carry your devices to our customer service center for troubleshooting. We are very please to provide affordable on-site support service upon request.
Charge：
HK$400 per hour ( Minimum 2 hours )
Charge applies upon arriving at client’s
office.
Service Area：
Hong Kong, Kowloon and New Territories.
Product Demonstration
Welcome to our customer service centre for product demonstration (Please make an appointment), we will provide detail explanation to your enquiry and help you to make the most appropriate buying decision.
Office Hours：
Monday to Friday 9:00a.m. – 6:00p.m.
(Please make an appointment)
Address：
Unit 1009, Global Gateway Tower,
63 Wing Hong Street, Cheung Sha Wan,
Kowloon, Hong Kong.
(Lai Chi Kok MTR Exit B1)
Tel：
2749 3325
Sales Network
Our products are available in all major computer shopping center.
We can provide charged on-site training service that helps your employee to master the product skills in the shortest time. Thus, you can choose the learning time, location and content that fits you the best.
Charge：
HK$400 per hour ( minimum 2 hours ), 1-4 people in a group, HK$100 per hour will be charged for additional person.
Service Area：
Hong Kong, Kowloon and New Territories.
R&B has been registered as “The Producer Responsibility Scheme” controlled appliance Seller of the Environmental Protection Department, From 1st August 2018, free of charge to our customers contact designated recycler to arrange for the recycling of an old electrical appliance of the same category. For details please visit weee.gov.hk , Or refer to our 除舊服務條款。
If customer needs us to provide free recycling arrangements，Please click “Downloads” web page to download and sign back the form “除舊服務選取紀錄” from email or fax to us.