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R & B always commits to
provide our customers with the best after sales services. Any problem that
you have encountered while using our products, we are always here to provide
information to your inquiries and solutions to your problem in a timely
bases. Simply contact us through one of
the following ways:
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Please complete
the User Registration Card and send back to us by mail or fax at
23973768. You can also register your product
online
Please note that, in order to be eligible for our after sales service,
your product must be registered with us using one of the above methods.
Our after sales services include free technical consultation
service, product upgrade discount offers, new product promotion offers,
etc. |
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Customer Service Centre |
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Office Hours： |
Monday
to Friday 9:00a.m. - 6:00p.m.
Saturday
9:00a.m. - 1:00p.m.
(Provide phone / email and
on-site support service only.)
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Address： |
14/F., Vogue Centre, 696 Castle Peak Road,
Lai Chi Kok, Kowloon, Hong Kong
(Lai Chi Kok MTR Exit C)
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Tel：
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2749
3325 |
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On-site Support Service
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If
the problem you encounter is computer hardware or network related, and you
are unable to carry your devices to our customer service centre for
troubleshooting. We are very please to provide affordable on-site support
service upon request.
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Charge：
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HK$400 per hour (
Minimum 2 hours
), charge applies upon arriving at client's office.
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Service Area： |
Hong Kong, Kowloon and New
Territories. |
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Product Demonstration |
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Sales Network |
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Welcome to our customer service
centre for product demonstration (Please make an
appointment), we will provide detail explanation to your
enquiry and help you to make the most appropriate buying decision.
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Our
products are available in all major computer shopping centre. |
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Office Hours： |
Monday
to Friday 9:00a.m. - 6:00p.m.
Saturday
9:00a.m. - 1:00p.m.
(Provide the phone and email
service only.)
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Address： |
14/F., Vogue Centre,
696 Castle Peak Road,
Lai Chi Kok,
Kowloon, Hong Kong
(Lai Chi Kok MTR Exit C)
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Tel： |
2749
3325 |
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We can provide charged on-site training service that helps your employee
to master the product skills in the shortest time. Thus, you can choose
the learning time, location and content that fits you the best.
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Charge：
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HK$400 per hour ( minimum 2 hours
), 1-4 people in a group, HK$100 per hour
will be charged for additional person.
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Service Area：
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Hong Kong, Kowloon and New
Territories. |
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