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After Sales Support

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Where to buy

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Training

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Please complete the User Registration Card and send back to us by mail or fax at 23973768. You can also register your product online

Please note that, in order to be eligible for our after sales service, your product must be registered with us using one of the above methods.

Our after sales services include free technical consultation service, product upgrade discount offers, new product promotion offers, etc.

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Apart from calling our customer service hotline, you can also list out the problems and send us via fax or email, we will get back to you a.s.a.p. with the best solution.

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R & B always commits to provide our customers with the best after sales services. Any problem that you have encountered while using our products, we are always here to provide information to your inquiries and solutions to your problem in a timely bases. Simply contact us through one of the following ways:
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Hotline:
Fax
:
Email
:

2749 3340
2397 3768
rnb@rnb.com.hk
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Customer Service Centre

Office Hours:

Monday to Friday 9:00a.m. - 6:00p.m.

Saturday
9:00a.m. - 1:00p.m.
(Provide phone / email and on-site support service only.)

Address:

14/F., Vogue Centre, 696 Castle Peak Road,
Lai Chi Kok, Kowloon, Hong Kong
(Lai Chi Kok MTR Exit C)

Tel:¡@¡@

2749 3325
 

On-site Support Service

If the problem you encounter is computer hardware or network related, and you are unable to carry your devices to our customer service centre for troubleshooting. We are very please to provide affordable on-site support service upon request.
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Charge:
 

HK$400 per hour ( Minimum 2 hours ), charge applies upon arriving at client's office.
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Service Area:
 

Hong Kong, Kowloon and New Territories.

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Product Demonstration

Welcome to our customer service centre for product demonstration, we will provide detail explanation to your enquiry and help you to make the most appropriate buying decision.
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Office Hours:

Monday to Friday 9:00a.m. - 6:00p.m.

Saturday
9:00a.m. - 1:00p.m.
(Provide the phone and email
service only.)

Address:

14/F., Vogue Centre, 696 Castle Peak Road,
Lai Chi Kok, Kowloon, Hong Kong
(Lai Chi Kok MTR Exit C)

Tel:¡@¡@

2749 3325 

Sales Network

Our products are available in all major computer shopping centre.

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We can provide charged on-site training service that helps your employee to master the product skills in the shortest time. Thus, you can choose the learning time, location and content that fits you the best.
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Charge:
 

HK$400 per hour ( minimum 2 hours ), 1-4 people in a group, HK$100 per hour will be charged for additional person.
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Service Area :

Hong Kong, Kowloon and New Territories.

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Copyright (C) 2007 R&B Computer Systems Ltd. All rights reserved.

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